Privacy Policy

Effective Date: July 22, 2026

This Privacy Policy explains how Quiessence ("Quiessence," "we," "us," or "our") collects, uses, and protects information you provide when you visit www.itsquiessence.com (the "Site"), sign up for our email list, submit a contact form, or purchase products or services from us (collectively, the "Services"). By using the Site, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect information in the following ways:

Information You Provide Directly

  • Contact form submissions: name, email address, and any message content you submit.

  • Email list sign-up: your name and email address.

  • Purchases: name, email address, billing and shipping address, and order details. Payment card information is collected and processed directly by our third-party payment processor and is not stored on our servers.

Information Collected Automatically

We do not currently use analytics, advertising pixels, or third-party tracking cookies on this Site. Our web host may automatically log basic technical information (such as IP address, browser type, and access times) for security and site-functionality purposes. If this changes — for example, if we add analytics or marketing tracking tools in the future — we will update this policy accordingly.

2. How We Use Your Information

We use the information we collect to:

  • Respond to inquiries submitted through our contact form.

  • Send newsletters, updates, or promotional content to email subscribers who have opted in.

  • Process, fulfill, and communicate with you about orders and purchases.

  • Maintain the security and proper functioning of the Site.

  • Comply with legal obligations.

3. Sharing of Information

We do not sell or rent your personal information to third parties. We may share information with:

  • Service providers who help us operate the Site, process payments, fulfill orders, or manage email communications (for example, a payment processor, shipping carrier, or email service provider), solely for the purpose of performing those services on our behalf.

  • Legal or regulatory authorities where required to comply with the law, protect our rights, or respond to a valid legal process.

4. Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this policy, including to provide our Services, comply with legal obligations, resolve disputes, and enforce our agreements. You may request deletion of your information at any time, as described in Section 6.

5. Cookies

The Site may use minimal, strictly necessary cookies required for basic functionality (for example, to remember items in a shopping cart, if applicable). We do not currently use cookies for advertising or analytics purposes.

6. Your Rights and Choices

  • You may unsubscribe from marketing emails at any time using the unsubscribe link included in each email.

  • You may request access to, correction of, or deletion of the personal information we hold about you by contacting us at the email address below.

  • Depending on your location, you may have additional rights under applicable law (such as the California Consumer Privacy Act or the EU General Data Protection Regulation), including the right to know what data is collected, to request deletion, and to opt out of certain uses of data.

7. Children's Privacy

The Site is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If we learn that we have collected such information, we will delete it promptly.

8. Data Security

We take reasonable measures to protect the information you provide, but no method of transmission or storage is 100% secure. We cannot guarantee absolute security of your data.

9. Third-Party Links

The Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites and encourage you to review their privacy policies.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised effective date. Continued use of the Site after changes are posted constitutes acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy or wish to exercise any of your rights, please contact us at: hello@itsquiessence.com